August update: What’s new for partners in AI Business Solutions
Stay updated with the latest opportunities in AI Business Solutions that can help partners boost AI adoption, drive recurring revenue, and facilitate customer transformation. This month, dive into promotional details for Microsoft 365 Copilot, expanded access to Microsoft Intune Remote Help for nonprofit organisations through CSP partners, and valuable resources to help you create demand with Frontier Transformation campaigns. Additionally, discover new skilling opportunities, updates from Microsoft Ignite, and more!
- Enhance pilot programs into ongoing commitments with FY27 promotions: The FY27 promotions for Microsoft 365 and Microsoft 365 Copilot are now live, providing Cloud Solution Provider (CSP) partners with new opportunities to accelerate deals, increase seat counts, and secure long-term AI commitments. These promotions include refreshed offers for Microsoft 365 Copilot and extended promotions for Microsoft 365 E3 and E5, allowing you to match the right offer to the right customer at every step of their journey.
- Introducing Copilot in 30: This initiative is now available via CSP New Commerce until December 31, 2026, making it simpler for CSP partners to introduce Microsoft 365 Copilot Business to customers with fewer than 300 employees. This offer features a 25-user, 30-day trial along with guided resources to help customers identify key users, relevant use cases, and evaluate value before wider deployment. Launching the week of August 17, a new success planner tool will offer industry-specific prompts to help customers integrate Copilot into their daily workflows and gather valuable feedback during the trial. Download the Copilot in 30 launch kit and check the FAQ to kickstart discussions with potential customers and expand your Copilot practice. To learn more, see the Copilot activation blog or explore the microskilling series.
- Microsoft expands the availability of Microsoft Intune Remote Help: Now, nonprofit organisations can purchase Remote Help through CSP partners. Nonprofits that acquire Microsoft solutions through CSP partners can now access Intune Remote Help via their existing procurement channels while benefiting from nonprofit pricing.
- GitHub Copilot introduces a new harness in Microsoft Copilot Studio: Available since August 3, this feature offers developers a new option for creating agents and workflows requiring advanced reasoning and planning. Existing Copilot Studio configurations will stay functional, enabling developers to manage agents using both Standard and Copilot Chat harnesses. For more information, check out the FAQ, the Copilot Studio pitch deck, and the Cost Management guide.
- Manage agents across multiple tenants effortlessly through the Microsoft 365 Admin Center: With the growth of agent usage, consistent management across several customers or subsidiary tenants is becoming crucial. Now in public preview, the multi-tenant agent management feature in the Microsoft 365 Admin Centre allows administrators to oversee agents across their managed tenants from one location. You can check a consolidated agent inventory, add agents, and install or block them across eligible tenants. For more about this, see the multi-tenant agent management details and check your eligibility.
- Subscribe to the monthly Microsoft AI Cloud Partner Program newsletter: Encourage your teams to sign up for the partner program newsletter to stay up-to-date on the latest updates, incentives, and partnership opportunities. It’s an easy way to receive the newest partner news directly to your inbox.
- Save with Microsoft 365 Copilot and Microsoft 365 Copilot Business: Customers are looking for AI solutions that provide immediate, measurable value. Microsoft 365 and Copilot help employees streamline daily tasks and cut costs across businesses. Available FY27 CSP promotions can serve as effective levers to expand Microsoft 365 Copilot and Copilot Business offerings. You can find more details on the CSP offers and promotions site.
- Microsoft 365 Copilot: Enjoy 15% off a new one-year subscription for 300+ licenses and 30% off for 1,000+ licenses for small and medium-sized business (SMB) and corporate customers; additional 15% off new three-year subscription for 300+ licenses until September 30, 2026.
- Microsoft 365 Copilot Business: Up to 15% off new add-on subscriptions for up to 300 licenses and 25% off the Microsoft 365 Business Basic + Copilot Business bundle for up to 300 licenses until December 31, 2026.
- Join the Microsoft Ignite 2026 Event: From November 17-20, join Microsoft executives, customers, and partners at Microsoft Ignite to explore how to drive Frontier Transformation. This is a fantastic chance to engage with the latest AI innovations, hone your skills, and network with new contacts. Register now!
- 2026 Microsoft Partner of the Year Awards nominations are closed: As of July 7, 2026, nominations for the 2026 awards are closed. Thanks to all who nominated their organisations—stay tuned for the announcement of winners in November here.
- Transform AI demand into recurring revenue with Frontier Transformation campaigns: Create AI thought leadership and sales pipelines with the Frontier Transformation campaign in a box. This ready-to-activate campaign is co-branded, helping customers clearly see the benefits of integrating AI across their business while ensuring the governance, security, and intelligence required for scaling. Utilize it to market quicker, generate qualified leads, and establish yourself as a strategic AI partner. More information can be found in the Partner Marketing Center Pro, download essential assets here, or visit the Partner Marketing Center.
- Explore the Microsoft Partner Skilling Hub, a one-stop solution for all your learning needs: In our fast-evolving market, acquiring new skills is essential to adopt innovations and succeed. The Microsoft Partner Skilling Hub combines various skilling resources into a seamless experience. Here, you’ll find sales and technical training along with learning paths aligned to Solutions Partner designations and specializations. Dig into the Hub today.
- Discover new learning paths for Microsoft 365 Copilot Cowork: We’ve rolled out two new learning journeys that assist partners in leading conversations about Microsoft 365 Copilot, expediting adoption, and enhancing productivity. The sales-ready journey helps partners convey the value of Copilot Cowork while spotting opportunities for productivity and transformation. Simultaneously, the project-ready journey fosters technical expertise needed for successful deployments and customer value.
- Make an impact with the ASPX microskilling series: The AI Business Solutions and Security Partner Experience (ASPX) tool delivers a unified view of customer usage, licensing, and growth insights, enabling you to drive adoption effectively. We’ve released a series of brief microskilling videos, lasting three to six minutes, to facilitate quick learning and actionable insights. These videos cover topics like accessing ASPX, utilisation tips, and licensing scenarios. Sign into the Microsoft Partner Skilling Hub to begin the ASPX microskilling journey. For more insights, visit ASPX in Partner Center for broader guidance.
- Participate in the “Position Microsoft 365 E7 for customers to realise Frontier Firm potential” event on August 27 or 28: Sales professionals can attend this virtual skilling event to learn how to optimally position Microsoft 365 E7 as the complete solution for customers aiming to unlock their Frontier Firm potential. This 90-minute session is designed for quick engagement, focusing on identifying opportunities, articulating the E7 value proposition, addressing objections, and promoting adoption. Discover the course details and register based on your region
- New Omdia research demonstrates how high-growth partners are winning over today’s buyers: According to a recent Omdia report, buyers are increasingly conducting research independently and depend on trusted partners and AI before engaging with sales teams. This means how you invest in, implement, and measure marketing has become crucial. Updates to FY27 cooperative guidance and resources provide a clearer pathway for investing in demand generation that yields stronger results. Tools like Partner Marketing Center Pro can elevate your marketing activities by streamlining campaign management and enhancing inter-team collaboration, all while launching AI-powered campaigns more swiftly. Read our most recent blog post to understand the evolving buying journey and find ways to capture more demand through these investments.
- Watch the FY27 Partner GTM Kickoff Event on demand: If you were unable to attend the live broadcast of the Microsoft Partner FY27 GTM Kickoff Event on July 28, you can still catch all our session content on demand! We’ve not only made available recordings of the live event but also additional on-demand materials to align with this year’s goals and accelerate your business. Access the recorded sessions and follow along by downloading the accompanying decks and transcripts, all available on the Partner Hub.
- Pax8 is empowering partners to turn Microsoft 365 Copilot usage into sustainable growth: By developing the necessary skills, services, and expertise to deliver AI results for SMB customers, Pax8 has emerged as a frontrunner in the AI sector. Through valuable training, enablement materials, and experience with technologies like Microsoft Copilot Studio, partners such as Sourcepass have enhanced their capacity to create and manage AI-powered solutions, expand recurring services, and transition from traditional IT measures to managed intelligence. Pax8 has also implemented Copilot in-house to refine processes like renewal analysis and opportunity identification, providing partners with practical guidance they can use with their customers.
- Begin customer conversations with proven success stories: Leverage real-world success examples to engage customers—accessible in concise video formats. Dive into our extensive library of agent and Microsoft 365 Copilot success stories to share best practices and encourage clients to take action. Start with the Bespoke.xyz and WeChange.AI customer stories, then explore more agent-related AI success narratives like the SoftwareOne and Ascot Group video and the TrulySMB and Hello People article.
- Share your partner and customer success stories: Highlight your impact, showcase your expertise, and demonstrate the tangible results you’re delivering to customers. Visit the Partner Success story submission form to get started.
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