Partner Case Study | Ingram Micro

As organisations embrace AI-driven operations, many find themselves facing existing challenges rather than starting anew. Legacy on-premises systems, fragmented cloud setups, and security vulnerabilities often hinder their ambitions. Meanwhile, customer expectations are climbing, increasing the pressure on managed service providers (MSPs) and consulting partners to offer scalable, compliant solutions without complicating operations or compromising on cost, complexity, and security.

Ingram Micro, a leading global Microsoft distributor, helps partners navigate these challenges by supporting customers at various phases of their modernisation journey. This includes moving away from outdated infrastructure, embracing Azure-native solutions, and progressing towards AI innovation. Rather than approaching migration, modernisation, and AI as isolated tasks, Ingram Micro provides partners with a structured and repeatable roadmap for success on Azure.

With specialised expertise in Infrastructure and Database Migration, Azure Virtual Desktop, Azure VMware Solution, and AI Applications on Azure, Ingram Micro adds significant technical insight and access to Microsoft-backed funding schemes. This support enables partners to modernise infrastructure, manage costs effectively, demonstrate value quickly, and mitigate risks as they transition customers from foundational cloud transformation to advanced AI workloads.

Calyx IT, a managed service provider, has dedicated over 20 years to serving clients in legal, finance, and compliant manufacturing sectors. However, maintaining their traditional private datacentre model has become increasingly unsustainable due to climbing costs and limited scalability. The need to keep up with customers’ expectations required more effort as managing infrastructure across multiple vendors introduced further complexity and inefficiencies. Additionally, reliance on a legacy virtualisation setup led to unpredictable licensing costs from third-party providers.

To address these challenges, Calyx turned to Ingram Micro, who recommended Microsoft Azure for its flexible, consumption-based infrastructure model. The existing partnership between Ingram Micro and Calyx provided a robust foundation for embarking on a more extensive transformation. Together, they crafted a strategy that took into account technical needs, budgetary constraints, and migration planning.

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Frequently Asked Questions

What are the benefits of adopting Azure?

Azure offers scalability, flexibility, and a consumption-based pricing model that can significantly reduce operational costs while meeting evolving customer expectations.

How can MSPs adapt to rising customer expectations?

MSPs can enhance their services by leveraging partnerships with distributors like Ingram Micro, who provide essential technical support and funding to streamline modernisation efforts.

What should organisations consider when modernising their infrastructure?

It’s crucial to assess current technical needs, budget, and potential risks. Developing a clear strategy together with a consulting partner can help ensure a smooth transition.