September update: What’s new for partners in AI Business Solutions
In this month’s update on AI Business Solutions, we explore the latest enhancements in Microsoft 365 agent management, the refreshed Microsoft Copilot app experience, and tools provided by GitHub Copilot for Microsoft Copilot Studio. Additionally, there are new FY27 Cloud Solution Provider (CSP) offers related to Microsoft 365 Copilot and Microsoft 365 E7, along with training opportunities aimed at enhancing skills in Copilot, agent usage, AI productivity, and co-selling readiness. Uncover fresh strategies to adopt AI, craft agent-driven solutions, and expand your AI practices.
- Seamlessly manage agents across multiple tenants in the Microsoft 365 Admin Center: This feature, now in public preview, lets administrators handle agents across various tenants from a unified platform. Users can view a combined agent inventory, add agents, install or disable them across applicable tenants, access specific risk and activity insights, and switch between tenants effortlessly without needing to log out or manage numerous admin accounts.
- Prepare your clients for the revamped Microsoft Copilot app: Starting from August 18, 2026, users will experience a more user-friendly Microsoft Copilot app featuring clearer indicators for work and personal accounts, a simplified name and icon, and a transition of the web app from m365.cloud.microsoft to copilot.cloud.microsoft. Automatic redirects will be in place, maintaining security, compliance, and governance standards. For more information, check out the Microsoft 365 Copilot Partner FAQ and the PC Announcement. Ensure that copilot.cloud.microsoft and *.cloud.microsoft are allow-listed before the switch.
- Facilitate every Copilot in 30 trial with a custom 30-day success blueprint: Assist your clients as they navigate the Microsoft 365 Copilot Business trial with a tailored 30-day adoption plan. The Copilot Success Planner provides custom scenarios, prompts, and guidance relevant to various roles in Outlook, Teams, Microsoft 365 apps, and agents, helping users integrate Copilot into their workflows, discover valuable applications, and gather feedback throughout the trial. The planner is accessible without sign-in, enabling scaled engagement throughout the trial, and supporting more informed discussions around conversions.
- Make sure to share the Copilot Success Planner with the customer’s sponsor or admin before starting the trial, so they have a clear plan right from day one.
- Demonstrate to customers why Microsoft 365 Copilot is the ideal AI for the workplace: Support clients in advancing beyond experimental AI use with an integrated platform designed for creating, managing, and governing agents and workflows across Microsoft 365 and business applications. By merging Microsoft Copilot Studio, the revamped Copilot app experience, and next-gen business applications into one narrative, you can showcase how organisations harness AI for enterprise-level governance, cost control, and organisational intelligence that scales across various processes.
- Offer enhanced Microsoft 365 Copilot savings for eligible non-profits: New promotions tailored for non-profits using CSP for Microsoft 365 Copilot can now be combined with the existing 15% discount, allowing eligible non-profit clients to benefit from even larger savings than before. Available until December 31, 2026, these offerings include discounts of up to 40% on one-year subscriptions. Remember to check promotion eligibility requirements, verify Promo IDs in the Partner Center, and apply the correct non-profit promotion when quoting and processing transactions for non-profit customers.
- Save with Microsoft 365 Copilot and Microsoft 365 Copilot Business: Customers are looking for AI that offers tangible benefits. FY27 CSP promotions make it easier to promote Microsoft 365 Copilot and Copilot Business, allowing employees to simplify day-to-day tasks and cut costs for customers. Discover more about these offers on the CSP Offers and Promotions site.
- Microsoft 365 Copilot: 15% off new one-year subscriptions for 300+ licenses and 30% off for 1,000+ licenses aimed at small to medium businesses (SMBs) and corporate clients; 15% off new three-year subscriptions for 300+ licenses available until September 30, 2026.
- Microsoft 365 E7: 10% off new one-year subscriptions for 10+ licenses and 15% off for 100+ licenses; 15% off new three-year subscriptions for 300+ licenses, also until September 30, 2026.
- Microsoft 365 Copilot Business: Up to 15% off new add-on subscriptions for up to 300 licenses and 25% off the bundle of Microsoft 365 Business Basic + Copilot Business for up to 300 licenses until December 31, 2026.
- Join the AI revolution at Microsoft Ignite: Attend Microsoft Ignite from November 17–20 to explore what’s next and network with peers and experts. This event is a fantastic opportunity to engage with the latest AI technologies, enhance your skills, and form meaningful relationships.
- Enhance your AI Workforce skills: Stay updated with this month’s AI Workforce training options, including virtual sessions, learning paths, workshops, and on-demand courses covering Microsoft 365 Copilot, Copilot Cowork, Work IQ, agents, and secure AI productivity. Assist customers in transitioning from AI trials to productive business outcomes, while exploring services expansion and deepening conversations with clients. Check the latest resources in the AI Business Solutions Skilling Hub and share them within your team to encourage registration and build AI skills.
- Transform co-sell into a scalable growth strategy: Co-selling can enhance collaboration, accelerate deal progression, and improve sales outcomes; however, real success involves more than occasional engagement. The new Co-sell Execution Engine video series hosted on the Microsoft Partner Skilling Hub provides insights on establishing a repeatable co-sell strategy that yields lasting results. In five on-demand sessions, Microsoft co-sell leaders and seasoned partners share effective frameworks and strategies to boost partnership with Microsoft, enhance deal velocity, and drive more opportunities for your business.
- Create a personalised skilling plan in minutes: Discover the quickest way to uncover your next training opportunity with the Microsoft Partner Skilling Hub. The AI agent integrated into the Partner Skilling Hub offers tailored training advice, answers to skilling-related queries, and creates customized technical training plans using content from the Partner Skilling Hub, LevelUp, and Microsoft Learn. Simply open the Skilling Hub and click the AI agent icon in the lower-right corner to construct a role-based learning plan that aligns with your objectives. Installation is not required. For more details, watch the AI agent demo video.
- Gain better insights into customer signals with ASPX FY27 updates: ASPX is evolving from a simple reporting tool to an actionable engine that reveals signals regarding customer readiness, adoption, and monetisation opportunities. The new FY27 updates, including signals for free-to-paid transitions, Microsoft 365 E7 targeting, Microsoft 365 Copilot Cowork usage, Frontline account targeting, and API v1.5, offer enhanced insight into customer purchasing intentions, adoption signals, AI readiness, and integration prospects. Dive into the FY27 updates at https://aspxi.microsoft.com and learn more at https://aka.ms/aspxdocs.
- Explore a curated portfolio of pre-made marketing materials: Illustrate how Microsoft AI enhances productivity, optimises processes, and fosters measurable business improvements. Access ready-made messaging, assets, and partner guidance designed to accelerate the adoption of Microsoft 365, Microsoft 365 Copilot, Agent 365, and Dynamics 365. Partners with Partner Marketing Center Pro access (via a partner benefits package, Solutions Partner designation, or ISV Success enrollment) can manage the full campaign end-to-end, while those using Partner Marketing Center can download a limited selection of assets to aid execution.
- Graebel enhances growth and automation through AI advancements on Dynamics 365, Power Platform, and Copilot Studio: Graebel is leveraging AI to modernize global workforce mobility tasks, automating invoice processing, knowledge retrieval, and complex business processes. The company is also reinforcing governance and security by establishing a strong AI Center of Excellence, minimising administrative overhead, disabling unused connectors, and instituting controls that promote large-scale AI innovation. By deploying AI agents alongside employees and linking them to reliable business data, Graebel is reducing manual tasks, enhancing efficiency, and laying the groundwork for future growth. Read the complete story for more insights.
- Share your partner and customer success stories: Showcase your impact, highlight your expertise, and demonstrate the measurable success you’re providing to customers. Visit the Partner Success story submission form to get started.
Follow the AI Business Solutions tag to stay updated on monthly AI Business Solutions partner news!
Share this content:
Discover more from Qureshi
Subscribe to get the latest posts sent to your email.
